Increased error rate for card processing

Incident Report for BlockChyp Status

Resolved

This incident has been resolved.

Posted Aug 17, 2021 - 17:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2021 - 17:13 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 17, 2021 - 17:11 UTC

Investigating

We're investigating an increased incidence of card processing request timeouts.

Posted Aug 17, 2021 - 17:08 UTC

This incident affected: Card Brand Networks (VisaNet, MasterCard, American Express, Discover) and Core API.