EPX Timeouts

Incident Report for BlockChyp Status

Resolved

This incident has been resolved.
Posted Dec 14, 2021 - 17:30 UTC

Update

EPX has identified the source of the issue and has implemented a resolution.
Posted Dec 14, 2021 - 17:30 UTC

Update

We are continuing to investigate this issue.
Posted Dec 14, 2021 - 15:30 UTC

Investigating

Merchants boarded on the EPX platform may experience intermittent transaction timeouts. We've identified the issue and are in touch with EPX support. Will update this incident with more information as it comes in.
Posted Dec 14, 2021 - 15:30 UTC